We are NOT responsible for any lost, stolen, or packages marked delivered by the courier that is not in the possession of the receiver. By purchasing with glowy skin, you agree to these Terms and Conditions. Always ensure to enter a reliable and correct address at checkout to avoid issues. If packages have been lost or stolen from past purchases, whether made from glowy skin store, please have your packages sent to a PO Box or reliable location. There will be no reimbursement of any kind.

To be eligible for store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please be aware that store credit only applies for the original amount paid on products, NOT shipping charges. Shipping charges will NOT be refunded if a label has already been created and/or the package has left our facility. In case of an exchange, the buyer pays return shipping as well as a re-shipping fee for the replacement item. Several types of goods are exempt from being the exchange