FAQ

CAN I CANCEL MY ORDER?
Unfortunately, we are not able to cancel an order once it has been placed.
CAN I RETURN MY ORDER?
We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Glowyskincare. reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrived damaged, the customer must contact customer service within 48 hours of receipt. The customer must include photos of the issue and a screenshot of your
MY ITEMS ARRIVED DAMAGED, WHAT SHOULD I DO?
Please contact us immediately, within 24 hours of receiving the order, at customerservice@glowyskincarecosmetics.comPlease provide us with your order number and some photos of the damaged products.
RECEIVED INCORRECT ITEM/S WHAT SHOULD I DO?
Please contact us within 24 hours of receiving the order to take care of this for you. Please provide us with your order number along with a photo of the incorrect item you received. order confirmation email. we will be glad to issue you a store credit. Store credit will be issued 1-7 business days an E -gift card sent to the email address associated with the order.
CAN I EXCHANGE MY PRODUCT?
We apologize but we currently do not offer exchanges, all sales are final
I REFUSED MY DELIVERY, WHERE IS MY REFUND?
Refused delivery will incur a $15 restocking fee and outbound shipping will not be refunded. Please allow up to 5 business days for your refund to appear once we processed the return. PLEASE BE ADVISED THAT REFUSED OR UNCLAIMED INTERNATIONAL ORDERS WILL NOT BE REFUNDED
WHERE ARE YOUR PRODUCTS MANUFACTURED?
PRODUCT/INGREDIENTS Some of our formulas are made in the USA, with globally s